Refund policy

At Novalux Health, your satisfaction is our priority. We offer a 30-day money-back guarantee on all orders.

If you're not completely satisfied with your Novalux Renew Wand, contact us at support@novaluxhealth.com within 30 days of delivery to request a full refund. No questions asked.

To be eligible for a refund:
- Contact us within 30 days of the delivery date
- Provide your order number
- The device does not need to be returned unused — we stand behind our product with a satisfaction guarantee

Refunds will be processed to your original payment method within 5-10 business days of approval.

Free gifts (8-Week Renewal Plan Ebook, Novalux Refresh Wipes, Mystery Gift) are yours to keep regardless of refund status.

For any questions about your return, reach out to us at support@novaluxhealth.com.